Service-Dominant Logic Utilized to Revitalize a Golf Course:

Service Innovation: A Service-Dominant Logic Perspective

In this article, we offer a broadened view of service innovation—one grounded in service-dominant logic—that transcends the tangible–intangible and producer–consumer divides that have plagued extant research in this area. Such a broadened conceptualization of service innovation emphasizes (1) innovation as a collaborative process occurring in an actor-to-actor (A2A) network, (2) service as the ...

Developing a Golf Course?

Digital Infrastructure: A Service-dominant Logic Perspective

Owing to the rapid and unrelenting digitalization of business ecosystems, digital infrastructure—as a new information technology artifact to conceptualize and realize interconnected information system collectives—has drawn considerable attention in information systems research. Building on the extant body of knowledge, this study synthesizes and integrates existing discourses into a theoretical...

Capability Sourcing: a Service- dominant Logic View

Sourcing is evolving into a strategic process for organizing and fine-tuning the firm’s value chain. Companies need to strategic sourcing in order to survive within the industry, particularly hospitals which are facing rapidly competition to provide high quality services in healthcare. Healthcare organizations need to leverage the right capabilities from the right source, and the right shore, a...

Evolving to a new service-dominant logic for health care

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